Privacy Policy

  • Mixhub is committed to establishing a solid and long-term relationship with you based on trust and transparency, that necessitates protecting and respecting your privacy and choices. As a result, we've included our whole privacy policy ("Privacy Policy") below.

    We value your personal information. This Privacy Policy was created with your best interests in heart.

    When you visit and/or use the Website, our Privacy Policy outlines how we handle your data and privacy. You agree that we may access, collect, use, process, and disseminate your information in accordance with this Policy.

    Our Terms of Use, which can be found at ("Terms of Use"), should be read in conjunction with and in addition to this Privacy Policy.

  • Applicability:

    You are subject to this Privacy Policy if you are:

    • Using and/or gaining access to any of our products or services
    • Creating an account on the Website to gain access to and/or use any of our products
    • Requesting a demo for our offerings through the Website
    • Using the Website or any of its content; and/or
    • The Website is just being viewed, surfed, and/or browsed.
  • This Privacy Policy's Scope:

    This Privacy Policy solely applies to Mixhub's, its Users', and End Users' activity on the Website. It does not apply to any website that may be accessed through this Website, including but not limited to any social media connections that we may give.

    Mixhub is the "data controller" for the purposes of the relevant Data Protection Laws. It implies that Mixhub chooses the purposes for which your data is handled and how it is processed.

  • Definitions:

    Any capitalized words in this Privacy Policy have the meanings ascribed to them below or in the Terms of Use.

    Dreamcast India Pvt Ltd., having a place of business at Crosspoles Towers, C-2, Ajmer Rd, Panchsheel Colony, Jaipur, Rajasthan 302019, is referred to as "Mixhub" or "We" or "Us."

    "Cookies" refers to a tiny text file that this Website places on your computer when you access certain sections of the Website and/or use certain services;

    "Data" refers to all information you provide to Mixhub through the Website. Where relevant, this definition integrates the definitions found in the Data Protection Laws;

    "Data Protection Laws" refers to any relevant law pertaining to the processing of personal data, including but not limited to the Personal Data Protection Bill, 2019 ("PDP Bill"), as well as any other laws, rules, and secondary legislation enacted by the countries in which the User resides.

    Any individual who inquires, visits, communicates with, or puts a request on our Website is an "End User."

    The term "Personal Information" has the same meaning as "Data Collected";

    The term "Sensitive Personal Information" has the same meaning as "Data Collected";

    If you are a business, the term "User" or "You" refers to anybody who accesses or uses the Website; if you are a business, the term "User" or "You" refers to authorized users who use the Website on your behalf.

    "Website" refers to the Website you are currently accessing at, as well as any sub-domains of this Website unless their terms and conditions specifically exclude them.

  • Data Collected:

    Traffic Data, Personal Information, and other data gathered by us as a result of Your or the End User's usage of the Website, or supplied to us by You or the End User in any other manner ("Information"). The User and End User accept and recognize that gathering this information is necessary for providing you with excellent services.

    Personal Information refers to any information that identifies or is unique to You or the End User, such as contact information and demographic information. Mixhub collects Personal Information, which is mentioned in Schedule I. Users and/or End-Users resident in the state of California may contact us at [email protected] to learn more about the types of personal information we may collect and why. Please contact our staff at [email protected] for further details. Information that does not identify an individual but is connected to an individual and provides information that is private or might possibly hurt an individual if made public is referred to as sensitive personal information. Personal information that is sensitive is included in the definition of personal information.

    Any data generated by the End User or You, or the End User's or Your computer, computer system, device, program, or network that forms part of a chain of communications, and indicates the communication's origin, destination, route, format, intent, time, date, size, duration, or type of underlying service, that Mixhub may automatically track, and collect when End-User accesses the Services, including IP Addresses, Domain Server Details, and/or other information.

  • Use of Data:

    To make our services more successful, the data we gather from you or End Users will be used for one or more of the following purposes:

    • Keeping internal records;
    • Help you access or use our products and/or services;
    • Preventing any potentially unlawful behavior and preventing unwanted or abusive behavior from being screened;
    • Our products and services, as well as any related features, are monitored, maintained, troubleshot, and/or improved, including the assessment and development of new features.
    • Statistical and/or analytical work on the data;
    • Analyze and track User and/or End User trends and behavior.
    • Maintain the quality, efficacy, and standard of Our Website, products, and services by using the information gathered in any other way;
    • Contact for market research, including the delivery of marketing materials that may be of interest to you, using soft-opt-in or opt-in techniques.
    • Soft opt-in consent applies when you have previously engaged with us (for example, when you contact us to ask for more information about a certain product/service and we are marketing-related products/services). Unless you opt out, we will treat your consent as provided under "soft opt-in" consent.
    • We must get your explicit consent for other sorts of e-marketing; that is, you must take positive and affirmative action when consenting, such as clicking a tick box that we will offer.

    We gather and keep Personal Information in a separate manner; however, it is aggregated and utilized for the following purposes:

    • To create user and marketing profiles;
    • To assist with strategy planning, data collecting, and analysis;
    • To manage our relationships with advertising, partners, and any other third parties; and
    • To keep track of how our products and services are being used.
  • Confidentiality, Disclosure, and Transfer:

    Except for the following, Mixhub makes every effort to maintain secret any information it obtains from You or the End User that Mixhub considers confidential in its reasonable opinion:

    • Such information that Mixhub already had before obtaining it from the End User;
    • Such data is acquired from a third party who is not bound by the same confidentiality obligations;
    • Such data that Mixhub has created independently; and/or
    • By law, such information must be shared.

    Mixhub retains the right to disclose Data to any Person in line with its Privacy Policy if the following conditions are met, in its reasonable opinion:

    • Companies and/or affiliates of the Mixhub;
    • Employees, agents, and/or professional advisers of Mixhub – to offer information on the inquiry and any other information that appears to be relevant to the inquiry;
    • Third-party service providers who supply Us with services that involve personal data processing; and
    • Payment service providers, who have access to payments made over the Website.
  • Security:

    Mixhub aims to secure Personal Information during transmission and receipt by adhering to generally accepted industry standards such as ISO 27001, GDPR, and SOC2 Type 2 on "Information Technology-Security Techniques-Information Security Management System – Requirements."

    Mixhub's security methods and procedures include steps to deal with any suspected data breach and are examined and audited on a regular basis by a government-approved certified auditor. If You or an End User has reason to think there has been a data breach, please contact Mixhub at [email protected]

    Despite Mixhub's best efforts to transmit and keep all Data gathered in a secure operating environment that is not exposed to the public, Mixhub cannot guarantee that there will be no inadvertent disclosures of the Data owing to the nature of the internet.

    For the provision of services, the End User or You may be routed to third-party websites or servers. Because the privacy policies of such third-party applications, websites, servers, and other entities may differ from Mixhub's, they will not be regulated by this Privacy Policy.

  • Data Retention:

    Mixhub will only keep Data on our systems for as long as it is necessary to fulfill the purposes mentioned in this Privacy Policy unless a longer retention period is needed or authorized by law.

  • Change of Business Ownership and Control:

    Mixhub may grow or downsize our operations from time to time, which may include the sale and/or transfer of ownership of all or part of Mixhub. Information submitted will be transferred together with any part of Our business that is transferred, and the new owner or newly controlling party will be entitled to use the Information for the reasons for which it was originally given to Us, within the provisions of this Privacy Policy.

    We may also share information with a potential buyer of Our company or a portion of it.

    We shall take precautions to protect Your privacy in all of the aforementioned situations.

  • Transfers Outside the European Economic Area:

    Only EEA residents are subject to this section of the Privacy Policy.

    Data collected from you may be stored, processed, and transmitted to countries outside of the European Economic Area. It might happen if our servers or one of our service suppliers are located outside the European Economic Area. We also share data with our group companies, some of which are based outside the European Economic Area.

    We will only transfer Data outside the EEA if it complies with data protection legislation and the method of transfer provides adequate safeguards for your data. Such as a data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission or by signing up to the Privacy Shield 2.0: Implications on EU-India data transfers if the organization receiving the Data is based in India.

    We have put in place suitable measures and processes with the third parties with whom we disclose Personal Data to guarantee that it is adequately protected. It guarantees that those third parties treat your data in accordance with the Data Protection Laws.

  • Cookies

    When You use the Platform, a cookie is a tiny data file delivered to or accessed from Your device ("Cookies"). Cookies aid us in assisting You with certain parts of the Platform. Cookies can be deleted at any moment, or you can set your device to reject or deactivate them. Cookies information may be used for the following purposes:

    • Traffic surveillance;
    • IP address via which You or the End-User accesses the Website;
    • Accessing the Website via whatever device and operating system;
    • Date and time of access to the Website by You or Your End Users;
    • Pages visited by You or an End User.
  • Changes to the Privacy Policy :

    At any moment, we retain the right to alter and revise our Privacy Policy. By checking the Last Updated date at the top of this page, you or the End User may see if this Privacy Policy has been updated since your last visit. As a result, you and/or the End User should examine this Privacy Policy on a frequent basis to ensure that you are aware of its terms and revisions. Acceptance of the provisions of the Privacy Policy, as updated or altered by Us, is required for use of the Platform.

  • Rights and Acceptance

    By accessing, using, or participating with the Website, you/the End User acknowledge this Privacy Policy.

    If you pick one or more of the following, you have the following rights in connection to your Data, and you will be notified when they are completed:

    • Right to access - the right to request copies of the information at any time we possess on you, or (ii) that we change, update, or delete such information. We will not charge you if we give you access to the information we have about you unless your request is "manifestly unjustified or excessive." We may decline your request if we are legally authorized to do so. If your request is turned down, we will explain why.
    • Right to correct – the right to have faulty or incomplete data corrected.
    • Right to erase – the right to have your data deleted or removed from our systems.
    • Right to regulate how we use your data - you have the right to "stop" us from using your data or limit how we use it.
    • The right to data portability is the capacity to request that your data be moved, copied, or transferred.
    • Right to object – you have the right to object to how we use your data, even when we use it for our legitimate reasons.

    Please contact us at [email protected] with any questions to exercise any of your rights set forth above or withdraw your permission to the processing of your Data (where consent is our legal basis for processing your Data). Users or End Users in California may contact us through email at [email protected] Please be aware that Mixhub will not discriminate against any of its Users and/or End Users who have exercised any of the above rights.

    If you are dissatisfied with the way we handle a complaint about your Data, you may be entitled to take your complaint to the appropriate data protection body.

    It is critical that the information we have about you is correct and up to date. Please notify us if your Data changes during the time we have it on file.

  • Legal Disclaimer::

    We, our officers, directors, employees, affiliates, and agents will not be liable for any third-party acts or omissions, or for any unauthorized data interception or breaches attributable in whole or in part to third-party acts or omissions, or for damages resulting from third-party operations systems, equipment, facilities, or services interconnected with the servers.

  • A Special Note About Children:

    Children under the age of 18 are not eligible to use the Platform's Services. They are not permitted to register with, utilize, or supply personal data on behalf of a business. If We learn that we have acquired information from a kid under the age of 18, we will delete it promptly.

  • Jurisdiction:

    The laws of India (for all countries) shall control and interpret this Privacy Policy. All disputes arising under this Privacy Policy shall be decided only by the Courts of Jaipur, India, and no other court, and You expressly and irrevocably submit to the jurisdiction of such courts.

  • Grievance Redressal:

    If You identify any inconsistencies or have any complaints about how Your Information is collected, stored, used, disclosed, or transferred under this Privacy Policy, please contact us at [email protected]

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