About Horn OK Please
Horn OK Please is renowned as India's largest celebration of food and drinks. With a curated lineup of food vendors, bars, and artist performances, the festival attracts over 1 Lakh food lovers for a three-day culinary experience in Delhi.
Horn OK Please has continuously evolved and grown, becoming a significant platform for the culinary industry. By offering a seamless and vibrant festival experience, the event has fostered a sense of community among food lovers, created opportunities for culinary exploration and collaboration, and contributed to the overall growth and recognition of India's food and beverage industry.
In line with their commitment to enhancing the guest experience, Horn OK Please recognized the need to create a cashless environment for their guests. To achieve this, they partnered with DC Cashless, a leading provider of NFC cashless systems and payment solutions. DC revolutionizes the way transactions are conducted, offering seamless and secure digital payment options.
In order to streamline transactions in the "Horn OK Please" event, we developed a digitally secure sales environment. At the same time, we enabled their staff to manage cash flow and handle financial accounting both before and after the event.
- Real-time transaction tracking
- Easy-to-use dashboard
- More fun results from faster service.
- No money leaking internally
- Contact lists to maintain communication with users
- Sales figures
- Sponsors' information
The event audience, in addition to the event organizers, profited greatly from the cashless solutions since it allowed them to pay at many stalls more quickly with a single recharge. The inconvenience of constantly paying money "manually" at festival stands was alleviated by the cashless approach.
Challenges Faced by Horn OK Please
The client identified the following problem areas that needed to be addressed:
- Challenge 1: Long lines were present at several festival stalls, which frustrated visitors and had a negative effect on their overall enjoyment of the event. The client was looking for a way to speed up processes and shorten wait times.
- Challenge 2: There were worries about theft and thievery at the event booths, which put the festival's organizers and participating vendors at financial risk. The client required a system that could reduce the likelihood of theft and guarantee precise inventory tracking.
- Challenge 3: Methods for manually tallying stock have proven to be time-consuming and error-prone. The customer needed a product that could automate the stock-tally process, giving them real-time inventory-level data and enabling effective replenishment.
- Challenge 4: Due to the current invoicing system's inefficiency and the possibility of error, financial transactions were delayed. To ensure fast and correct billing for suppliers and sponsors, the client wanted to streamline the invoicing process.
- Challenge 5: The client's Kitchen Order Ticket (KOT) system had issues, which made it harder for the kitchen and food vendors to work together. To boost order management and the quality of the entire food service, they required a KOT system that was more effective and dependable.
- Challenge 6: In order to handle monetary transactions, inventory management, and customer service, the event needed a qualified crew. The client was looking for a solution that would improve the professionalism of the event crew while maximizing the use of manpower.
- Challenge 7: Horn OK Please required a robust and dependable system that could operate independently, guaranteeing continuous operations even in locations with poor or unstable network connectivity. To prevent delays in the processing of payments and other crucial event operations, this was crucial.
Solutions Offered by DC Cashless
DC Cashless played a crucial role in helping Horn OK Please overcome the challenges they faced during their event organization. Here's how DC Cashless addressed each of the identified issues:
Solution 1: Simplified Purchases with NFC Technology
With the introduction of DC Cashless, monetary transactions are no longer necessary. NFC technology made it simple for attendees to make purchases, cutting down on wait times and huge lines at event stalls.
Solution 2: Enhanced Security and Transparency with a Digitally Secured Environment
A digitally secured sales environment was put in place by DC Cashless, assuring transparency and reducing the risk of theft. As a result of having more control and visibility over financial transactions due to cashless transactions, the chance of theft or other unauthorized activity was decreased.
Solution 3: Real-time Inventory Management for Efficient Stock Control
The stock counting procedure was automated by the incorporation of an inventory management component into DC Cashless. Inventory levels may be easily tracked by vendors in real-time, allowing for effective refilling and avoiding stockouts or inconsistencies in inventory.
Solution 4: Streamlined Billing Process for Fast and Accurate Transactions
DC Cashless's solution expedited the billing procedure and ensured fast and accurate billing for suppliers and sponsors. The automated invoicing system improved financial transactions before, during, and after the event by reducing errors and delays.
Solution 5: Seamless Order Management with the Kitchen Order Ticket (KOT) System
An effective Kitchen Order Ticket (KOT) system was established by DC Cashless, enabling seamless communication between the kitchen and the food vendors. By ensuring that food orders were completed precisely and on time, the system boosted order management, resulting in quicker service and more customer satisfaction.
Solution 6: Optimized Manpower through Self-Service Kiosks and Automated Payments
By adding self-service kiosks and automated payment mechanisms, DC Cashless decreased the dependence on staff. This optimized the utilization of manpower and enhanced the professionalism of the event staff, allowing them to focus on other critical tasks.
Solution 7: Uninterrupted Operations with Offline Mode Capability
DC Cashless included an offline mode feature that made it possible for business to continue as usual even in places with weak or no network connectivity. This made sure that regardless of network availability, payment processing, and other crucial event operations continued without interruption.