Dreamcast India Pvt. Ltd (“Dreamcast”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our event app and related services (collectively, the “Services”).

Website Privacy Policy

What Do We Do With Your Information?

When you purchase any product or service from us godreamcast.com, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our company, new products and other updates.

Consent:

How do you get my consent?

When you provide us with personal information to complete a transaction with us godreamcast.com, verify your credit card, place an order,we imply that you share your consent with us to us collecting your information & using it for the purpose of transaction only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@godreamcast.com

Disclosure:

We may have to disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

Third-party Services:

In general, the third-party providers used by us godreamcast.com will only collect, use and disclose your information to the extent required to allow them to perform the services they provide to us. However, certain third- party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by the Privacy Policy or Terms of Service of our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies:

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Age of Consent:

By using our site & products/services, you represent that you are at least the age of majority in your state/province of residence or you have given us your consent to allow any of your minor dependents to use our site & products/services.

Changes To This Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our product & services are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell our products & services to you.

Questions And Contact Information:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at contact@godreamcast.com

Mobile Event App Privacy Policy

By using our event app and related services (“Services”), you agree to this Privacy Policy.

What information do we collect?

1. Account Information:
   When you create an account, we collect your email address. If you complete your profile, we may also collect your name, phone number, social media profiles, bio, and any other details you choose to share.
2. Personal Information:
   In some cases (e.g., AI photo delivery), we may collect identifiable information like email address, phone number, and a selfie. This selfie is converted into an encrypted mathematical model to identify and compile relevant event photos.
3. Log Data:
   When you access or use the app, we automatically collect log data, including your IP address, device type, browser version, access times, and pages viewed.
4. Usage Data:
   We may collect data about how you use the app, such as timestamps of your actions (e.g., messages sent, polls participated in, or content viewed).
5. Information from Third Parties:
   We may receive information from services you integrate or interact with, such as social media platforms, in line with their authorization processes.
6. Additional Information:
   When you contact us (e.g., support requests, social media messages), we may collect the details you provide.

How do we collect your information?

1. Directly from you:
   When you register, complete your profile, upload content, or interact with event features like polls, Q&A, networking, or AI photo delivery.
2. Automatically:
   Through cookies, log files, and analytics tools when you use the app.
3. From third-party integrations:
   If you link social accounts or other services.

Note: We collect all information based on the client’s request and to deliver our services. All collected data is used solely to support the proper functioning of the app and in accordance with the event organizer’s instructions.

How do we use your information?

1. To provide, maintain, and improve our Services.
2. To deliver event features requested by organizers (e.g., photo galleries, push notifications, engagement tools).
3. To personalize your experience within the app.
4. To communicate with you about transactions, updates, or support requests.
5. To analyze usage trends and enhance app functionality.
6. To verify identity and prevent fraud.
7. To comply with legal obligations or respond to lawful requests.

Face data use:

1. Selfies are used solely to identify and deliver your event photos.
2. Face data may also be collected during the registration process if requested by the event organizer, for the purpose of providing authorized access to the physical event using facial recognition technology.
3. Profile pictures are used for networking features — for example, they appear in your profile and are shown to other attendees as part of AI-based matchmaking based on shared interests. Selfies or facial images are also used for the AI gallery process to deliver a personalized selection of event photos to you.
4. Data is stored securely and deleted from our database after one month (or earlier, as requested by the event organizer).
5. We do not use face data for unrelated purposes or share it with third parties.

How do we share your information?

We may share your information:

1. With third-party service providers:
   Only as needed to operate the app (e.g., hosting, AI processing, communication platforms like AWS, SendGrid, Interakt).
2. With event organizers or sponsors:
   Only when required for event engagement, marketing (with organizer consent), or features you use.
3. As required by law:
   To comply with legal obligations or protect rights.
4. On your instruction:
   For example, if you connect your profile with another service.

We do not sell your personal data.

How do we protect your information?

We implement industry-standard technical and organizational measures, including:

1. Encryption of sensitive data.
2. Firewalls and secure server infrastructure.
3. Access controls and internal policies.

While we work hard to protect your data, no method of transmission or storage is completely secure.

Data retention

1. We keep your information as long as needed to provide Services, comply with legal obligations, or as requested by event organizers.
2. Face data is retained for a maximum of one month and then deleted permanently.
3. You may delete your account at any time by contacting us at contact@godreamcast.com.
4. Anonymized, non-identifiable data may be retained for analytics and service improvement.

International data transfers

Your data may be processed or stored in countries other than your own. Dreamcast uses globally recognized providers and ensures all transfers comply with relevant data protection laws, including the Personal Data Protection Act (PDPA).

Your rights

Subject to applicable law, you have the right to:

1. Access, correct, update, or delete your personal information.
2. Object to or restrict processing.
3. Request data portability.

You can usually manage your data directly in your account dashboard. For further assistance, email us at contact@godreamcast.com.

If you’re an attendee managed by an event organizer (our Client), please contact them directly for data-related requests. We act as a data processor on their behalf.

Children’s privacy

Our Services are intended for users above the age of majority in their location. If underage users join, organizers must obtain necessary consent.

Changes to this Privacy Policy

We may update this policy periodically. Changes take effect immediately upon posting. Material updates will be communicated within the app or via email.

Contact us

For questions about this Privacy Policy or your data, please contact us: contact@godreamcast.com

Dreamcast India Pvt. Ltd

Registered address: Crosspoles Tower Lab 1, C-2, Ajmer Rd, Panchsheel Colony, Jaipur, Rajasthan 302019